Muscat International Airport is participating in the 2019 Skytrax World’s Best Airport Survey, competing against the best for the prized award.
The airport is a true representation of the country’s genuine hospitality and beautiful landscape, and has received global acclaim for its Omani-themed architecture, advanced technology, exceptional passenger experience and operational excellence. Customers in the largest annual global airport customer satisfaction survey vote for the winner of the coveted Skytrax World Airport Awards. The awards are referred to as “the Oscars of the aviation industry”; they are a global benchmark of airport excellence, where 12.85 million travellers representing 110 nationalities from around the world take part to decide the winners from a pool of 410 airports worldwide.
The survey takes into account customer satisfaction across 39 key performance indicators for airport services and products from check-in, arrivals, transfers, shopping, security and immigration, to departure at the gate.
Muscat International Airport was designed and constructed with the highest standards of quality and service, meeting the International Air Transport Association’s classification for top airports.
The airport has been built over a gross floor area of approximately 580,000 sqm with a capacity to serve 20 million passengers per year, offering passengers a seamless travel experience with smart and convenient facilities, including a carefully selected shopping and dining scene, exclusive business and first class lounges, along with 24-hour hospitality services, a one-of-a-kind airport transit hotel and an extensive car park with shuttle and valet service options to and from the arrival and departure terminals.
