Hot topics at this year’s event will include AI and its implications for the experiences industry, digital distribution, pricing, passion travel, partnerships, and how inclusion & diversity will continue to drive fundamental shifts in the way people experience travel and the response they expect.
“The travel industry and the way people experience it is going through another period of dynamic change – and experiences are at the heart of that,” said Douglas Quinby, CEO, Arival. The force of change among young Gen Z and Millennial travelers continues to gain momentum – and experience providers who can demonstrate a deep understanding of what they want will be the ones to reap the rewards. Our sessions will be geared towards looking ahead – but will help give experiences professionals the ideas, tools and connections they need to tap into this unique opportunity today.”
Over 1000 Representatives from companies across the tours, activities, attractions and experiences sectors are expected to attend the 2023 Arival 360 Conference.
Many of the industry’s leading influencers and executives have been confirmed as speakers, including:
ALKA CARTER-MANNING, Regional Director EMEA & Global Accounts, TUI Musement
CASANDRA MATEJ, President & CEO, Visit Orlando
SARAH DINES, Chief Commercial Officer, Viator
GREG DESHIELDS, Executive Director, Tourism Diversity Matters
DAN CHRISTIAN, CEO & Founder, Acceleration Team, Inc.
JUDY GAULTHIER, Chief Commercial Officer, Go City
LISA CHEN, President, ToursByLocals
JUSTIN CHARSCHAN, Manager, Ticketing, Major League Baseball
MARC MEKKI, Innovation Thinker, Inspire Limitless
MICHAEL CHUA, Vice President, Global Business Development & Strategic Partnerships, Ticketmaster Entertainment, Inc.
MYRA GALINATO, Vice President & General Manager, Blue Hawaiian Activities
SCOTT O’NEIL, CEO, Merlin Entertainments
Delegates will also have the opportunity to connect with peers, access cutting-edge content and tech, and network with key distributors and potential partners –leaving them with actionable strategies to transform their businesses.
This year’s event also sees winners announced for the first-ever Arival and TourReview Spotlight Awards – a duo of awards aimed at recognizing outstanding businesses in the experiences industry.
First, the Arival TourReview Spotlight Awards, presented in partnership with TourReview will be based on data aggregated from multiple major review sites, OTAs and millions of customer reviews across the industry.
Second, the Arival Spotlight Awards, which will be based on nominations evaluated by an impartial panel of expert judges.
The former will be the first-of-its-kind for the industry, with results based entirely on market data.
The Arival 360 Conference will take place at the Rosen Shingle Creek, one of the largest full-service convention hotels in Central Florida, from October 9-12.
Tags: Arival 360 Conference 2023, Douglas Quinby, Convention hotels, Florida tourism, global tour, Orlando
