TProfile, which provides advanced Customer Experience Applications and CRM technology, has partnered with G Adventures, the world’s largest small-group adventure operator. This latest partnership will enable TProfile to expand its dynamic, real-time rich content by offering G Adventures’ global portfolio of tours, which range from expeditions to Antarctica to hiking adventures in Peru, to its network of travel agents.
With over 30 years’ experience in adventure travel, G Adventures offers over 750 tours across the world. Built on the belief that travel can change the world, the company has pioneered community tourism, with strong core values that support local businesses and bring empowerment and employment to local communities.
TProfile will provide travel agents with access to rich content, including high-quality quotes, images and videos from G Adventures, designed to engage travellers. Each transaction will inspire prospective customers with detailed relevant information throughout their booking journey. Agents will use TProfile’s high-level content to explore revenue opportunities from the growing tours and activities market, while improving their customer booking experience.
“We are continuing to expand and explore new ways to deliver our life-changing experiences to travellers. TProfile’s advanced customer experience applications will provide new opportunities for us through strengthened relationships with their agents, combined with rich content delivery and simple transactions,” said Brian Young, managing director EMEA at G Adventures.
Bhav Taylor, Head of Sales at TProfile, said: “We help agents create high-quality quotes which can boost conversion rates while using content such as destination images and video footage. G Adventures provides an extensive range of world class, responsible tours and experiences, operating in a global activities market worth an estimated $150Bn (source Skift). We are delighted to make the G Adventures portfolio available to our network of travel agents looking to explore ancillary revenue opportunities.”
Tags: Brian Young, G Adventures, Bhav Taylor, TProfile