“With 300 digital experts going forward, we are continuously investing in a state-of-the-art platform that offers passengers improved products and services along the entire travel chain,” adds Johannes Hansen, the second Managing Director of Eurowings Digital and CIO of Eurowings. Inspiration for the next trip and a simple search function for affordable flights and prices are just as much a part of the digital product range as services for travel preparation, such as online check-in or the option to reserve a time slot for the security checkpoint. During the trip, customers can receive up-to-date information about their itinerary on request and can flexibly adjust their bookings via extensive self-service options, whether in the event of flight delays and cancellations or their own changes to travel plans.
In the future, a special focus will be placed on personalization in order to offer customers an individualized travel experience for vacation and business trips. The product range will also be gradually expanded to include travel packages from Eurowings Holidays, flights from partner airlines, and other ancillary services. These include, for example, options for the sustainable air travel, but also digital booking of all types of group travel, payment with miles from the Miles&More frequent flyer program via ‘Cash&Miles’ or the new corporate program ‘EW4Business’.
Doubling the number of employees at the Cologne site
With the 150 additional specialists, Eurowings Digital will be doubling its team at the Cologne-Mülheim site to around 300 employees. Recruiting has already been intensified since the fall of 2022 and the onboarding of new team members has been made even more personal. The offices in the Carlswerk startup campus are especially designed for collaborative formats, team workshops and social events. The company emphasizes a hybrid and a trust-based work model that relies on international and diverse talent and lives an agile way of working. This has been well received: Employees from 30 nations and excellent ratings on kununu, Europe's leading rating platform for employers, praise Eurowings Digital's corporate culture and talent development. “This is a good basis for playing in the e-commerce Champions League,” say Michael Erfert and Johannes Hannes, the managing directors of Eurowings Digital.
For more information on Eurowings Digital and job openings, visit www.eurowings-digital.de.
Tags: Michael Erfert, Eurowings, Johannes Hansen, Eurowings Digital
