Finnair cancels its passenger and/or cargo flights to Seoul, Osaka, Tokyo, Shanghai and Guangzhou in Asia and to Moscow and St Petersburg in Russia between 28 February and 6 March. Flights to Hongkong were cancelled until the end of March already earlier.
Finnair continues to operate passenger and/or cargo flights to Bangkok, Phuket, Singapore and Delhi but reroutes the flights to avoid Russian airspace. This lengthens the flight times by approximately one hour. Finnair flies to Bangkok and Phuket also from Stockholm Arlanda in addition to Helsinki.
Finnair communicates flight cancellations directly to customers who have bookings on the cancelled flights and does its best to reroute customers to their destinations on other flights. Customers can also apply for a full refund for the unused ticket. In addition, Finnair has made changes to its refund policy. Customers can cancel their flight and apply for a refund if they have a flight to South Korea, Japan or China between 27 February and 13 March. A full refund is possible for flights to Russia for the time being.
The decision on Russian airspace usage after March 6 will be made later as the possible regulatory changes clarify.
Tags: Finnair
