Online travel agency Teletext Holidays has unveiled its brand-new, voice-activated experience which allows users to search for their dream holiday using voice commands on their Alexa smart speaker.
Programmed to search thousands of travel options to find the best deals on the market, the new Alexa skill has been developed in-house to leverage new technologies and increase engagement amongst new and existing Teletext Holidays customers.
The voice activated guide works by asking the user a series of questions to search for and tailor their perfect trip. This includes finding out their preferred date and destination, how many adults or children will be going, which airport they would like to fly from and the ideal duration.
Alexa will then proceed to share details of the top hotels available for the selected holiday destination, informing users of prices, hotel star ratings, trip adviser ratings, dates and departure airports.
Once a voice selection has been made, Alexa will send an email to our customer service team who will then send a quote to the customer to confirm booking.
Alternatively, there are options to further refine the results based on budgets or dates. If the perfect option is not located, Alexa will provide the number for a ‘teletextpert’ who will use their expert knowledge to create the best package over the phone.
Wayne Perks, Managing Director of Teletext Holidays comments: “We are constantly striving to provide a more connected experience for our customers and the Alexa skill gives them another medium in which to interact with us. Further to this, by leveraging new technologies we hope to increase engagement amongst a broader demographic of potential customers.”
Teletext Holidays is one of the UK’s leading travel companies providing great-value beach and city breaks to thousands of destinations worldwide. With over 25 years’ experience in the industry, Teletext Holidays strives to provide valued customers with a fantastic range of destinations, hotels, airlines and transfers, for the best possible prices. All holidays, flights and hotel deals are TTA and ATOL protected, so customers can book with confidence.
