SAN JOSE, CALIF. & MINNEAPOLIS - Angie Hospitality, developer of the industry's first 24-hour interactive guest room assistant purpose-built for the hotel environment, announces its ability to offer flexible options for hotels looking to deploy staff alert technology and other devices using BLE (Bluetooth Low Energy). Hotels and resorts with Angie deployed can now easily integrate their chosen staff alert technology, while benefiting from an innovative, award-winning voice solution that also offers an expansive feature set, including room automation, energy management, IP telephony, Wi-Fi and much more.
The risks that hotel employees face have become increasingly apparent in the last two years. In a survey of hospitality industry workers, 89 percent of respondents said they had experienced one or more incidences of sexual harassment at work (skift.com). Due to an increased awareness and need, the landscape of hotel staff safety is rapidly changing. In September of 2018, many major hotel brands came together with the American Hotel and Lodging Association and pledged to provide employee safety devices to all guest-facing staff by 2020. Angie Hospitality reacted quickly to ensure that the necessary integrations were in place to make safety and privacy a priority for both staff and guests.
"This widespread push to better protect hotel staff is encouraging-it's rare to see the hospitality industry as a whole jump to support new technology," says Ted Helvey, CEO of Angie Hospitality. "We are pleased to have a solution in place that will allow hotels to easily implement this important safety standard."
Angie's Bluetooth Low Energy integration supports a variety of staff alert technology options that are already on the market. Using BLE is simple and effective, no matter the size of the property, as it provides considerably reduced power consumption and cost, while maintaining an impressive communication range. The "plug-and-play" nature of the Angie device permits it to be a valuable tool when implementing staff alert technology. Its continuously monitored cloud-managed platform with secure, scalable and highly-available architecture self-configures for each property and room. Implementing such technology can protect hotels and their employees and guests from physical risk and legal liability implications.
Angie is a comprehensive in-room solution that responds to guest requests using intuitive voice or touch screen interaction. The flexible, modular platform allows Angie to serve as a complete stand-alone system or, through seamless integration with leading hotel technology system providers, the solution offers a variety of configurations to replace the guest room telephone, include room automation features, energy management and more. Angie also allows guests to play their own music through built-in Bluetooth speakers, make hands-free calls, access hotel amenities and information and charge devices.
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