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Flagship Check-In offers customers a private experience with customer service representatives who can assist with a variety of individual travel needs, as well as access to an expedited security line. Customers eligible for Flagship Check-In include:
ConciergeKeySM members
First Class customers traveling onboard an American Airlines three-class transcontinental aircraft departing from LAX, MIA or JFK
First Class customers traveling onboard an international American aircraft or select oneworld® alliance international aircraft anywhere in their outbound itineraries. For a complete list of eligible carriers, please visit aa.com/flagshipcheckin
Customers of American's Five Star ServiceSM assistance program - a personal one-on-one airport service provided on the day of travel
"The new American is indeed arriving and the opening of JFK Flagship Check-In is one more example of our progress," said Virasb Vahidi, American's Chief Commercial Officer. "We remain focused on modernizing and building an exceptional travel experience for our premium customers at every step of their journey. Our Flagship Check-In customers also enjoy easy access through security checkpoints so they can make their way to the Admirals Club, Flagship Lounge or their gate."
The JFK Flagship Check-In experience is located in Terminal 8 and will be available daily between 3:30 a.m. and 11 p.m.
In addition to JFK's new Flagship Check-In, American continues to provide an enhanced customer experience that focuses on the needs of today's premium customers. This includes world class products and services such as:
Turndown service in American's First Class cabins onboard all international Boeing 777s
New Boeing 777-300ERs featuring a walk-up bar for customers traveling in a premium cabin, as well as fully lie-flat First and Business Class seating with direct aisle access from every seat
Taking delivery of Airbus A321T transcontinental aircraft later this year that will offer fully lie-flat First and Business Class seats, Wi-Fi and inflight entertainment at every seat
Main Cabin Extra seating that features an additional four to six inches of legroom and Group 1 Boarding privileges
Increased service to key global business markets and closer coordination with alliance partners
For more information on how American is enhancing the travel experience for today's modern traveler, and to learn more about the progress of the new American, visit aa.com/newamerican.
