For
the third consecutive year, Qatar Airways’ Premium Terminal at Doha
International Airport (DIA) was named World’s Best Premium Service
Airport, recognised for its superior Five Star service and excellent
customer care.
Qatar
Airways-owned Oryx Rotana has also achieved a remarkable milestone,
rising to be named among the top three airport hotels in the world
after winning the Best Airport Hotel in the Middle East award for the
second year running.
This
year’s win moved the carrier's five-star hotel at Doha
International Airport from 10th to third position in the Skytrax
Airport Hotel global category.
Opened
in 2006, Qatar Airways’ Premium Terminal became the world's first
dedicated passenger terminal exclusively for First and Business Class
travellers and firmly established the airline as an industry
innovator. Its world-class facilities, including fine dining,
luxurious spa amenities and business centre make the facility a haven
for transiting and departing premium travellers. Since opening three
years ago, the 400-room Oryx Rotana remains a favourite among
business and leisure travellers arriving in Qatar.
Qatar
Airways Chief Executive Officer Akbar Al Baker said the company was
yet again honoured to be recognised by Skytrax with two leading
accolades.
“These
latest achievements are further testament to our excellent facilities
and dedication of our staff to provide the high levels of service
that customers expect,” he said.
“The
experience for any passenger starts at the airport, so our Premium
Terminal has proved to be a real winner among our customers being
well ahead of our competitor facilities around the world.
“And
being the first hotel in Qatar Airways' stable, the Oryx Rotana, has
yet again shown a remarkable leap in global appeal, now ranked among
the top three best airport hotels in the world and the best in the
Middle East.”
Oryx
Rotana General Manager Kevork Deldelian, who picked up the hotel
award in Geneva, added: "Since we opened three years ago, the
Oryx Rotana in Doha has continued to delight guests from around the
world, whether they are travelling to Doha on business or leisure.
"We
always strive to go out of our way to make sure all our customers are
comfortable and well looked after and that they of course enjoy the
fabulous Qatar Airways Group signature Five Star service. Yet again
we have shown we can compete with the best. To win the Skytrax award
for the second year running is a great accomplishment and what an
achievement to be elevated with such prestigious rankings.”
Congratulating
Qatar Airways on the win, Skytrax chairman Edward Plaisted said:
“Qatar Airways’ Premium Terminal continues to be a great success
with passengers from around the world and ensures that Doha retains
its status as the World's Best Premium Service Airport.
“This
unique facility has provided passengers with unmatched levels of
product and service quality and we congratulate both Qatar Airways
and Doha International Airport on winning this prize for three
consecutive years. In winning the region’s best airport hotel
award, it also shows the Qatar Airways Group is very focused on all
elements of customer service.”
Skytrax
World Airport Awards recognise the very best of product and service
of the world airport service industry. The survey was conducted over
10 months to February 2013 with more than 12 million nominations from
110 nationalities.
