This new capability combines Hilton’s next-generation distribution framework with Navan’s travel technology, marketplace and booking platform. Navan will be the first TMC to integrate directly with Hilton’s central reservation system (CRS) and content services, enabling real-time shopping, booking and access to source-of-truth hotel content.
This partnership represents a meaningful evolution in hotel distribution—pairing Hilton’s investment in modern connectivity with Navan’s expertise in building intuitive, data-driven experiences for managed travel.
“At Hilton, we are committed to listening loudly and embracing innovation to meet the needs of our customers,” said Frank Passanante, SVP/global head, sales & HRCC, Hilton. “By partnering closely with Navan and leveraging Hilton’s industry-leading technology and commercial expertise, we are evolving the hotel distribution model and delivering direct connectivity that better supports how corporate customers book, manage, and experience travel.”
Dane Molter, SVP, Group Travel Marketplace, Navan, added, “Navan has consistently pushed the boundaries of what’s possible in managed travel. Collaborating with Hilton on this direct connection will allow us to deliver superior experiences for users from their initial hotel search through booking and checkout.”
The integration is enabled through Hilton-developed APIs, implemented and optimized in partnership with Navan’s travel marketplace platform:
- Booking API: Provides Navan with direct, real-time access to Hilton’s CRS for availability, rates and booking.
- Content API: Delivers authoritative property and room content directly from Hilton, with Navan as the first TMC to operationalize this capability within a modern booking experience.
Together, these capabilities are designed to unlock meaningful benefits for Navan customers, including:
- Greater choice and more value: Through this partnership, Navan is providing customers with new access to Hilton’s portfolio, unlocking greater value and savings.
- Reliable content: Navan’s marketplace will display Hilton content sourced directly for joint corporate customers, designed to improve traveler confidence and reduce discrepancies.
- Streamlined virtual payments: Hilton and Navan are jointly enabling more consistent virtual payment acceptance across Hilton’s global portfolio—reducing friction for travelers and travel managers.
- Foundation for continued innovation: The partnership establishes a platform for future enhancements, including deeper automation and post-booking integrations as both companies continue to innovate.
