In just five years, Zion White Bison has become one of the leading glamping resorts in the United States, offering luxury teepees, covered wagons and cliff dwellings alongside more than 150 full-hookup RV sites. However, managing two distinct accommodation types meant operating two separate property management systems, creating operational complexity and a fragmented guest experience.
By moving to Mews, the resort will consolidate its glamping and RV operations into a single platform. With one system for reservations, guest profiles and property performance, the resort will simplify daily workflows and create a more connected guest experience.
“We’ve been searching for a system that could truly support both our glamping and RV operations for months,” said CEO of Zion White Bison Resort Katelin Gollaher. “What stood out with Mews was not just the technology, but also the strong customer support and the ability to consolidate everything in one place. Having a single booking engine and unified system will make a huge difference for both our team and our guests.”
The move to Mews will also modernize key parts of the guest and operational experience. Integrated group booking tools will simplify multi-unit reservations and billing, while a more intuitive booking experience will help guests easily find and select the right stay.
Operationally, Zion White Bison will implement Flexkeeping, a Mews Company, to streamline housekeeping and maintenance across more than 190 spaces, improving task tracking, automation and team productivity. The resort has also selected Atomize, Mews’ revenue management solution, to optimize pricing for its higher-yield glamping units and drive more effective revenue strategies across the property.
“Zion White Bison is redefining what a modern resort can look like,” said Mews President Michael Coscetta. “By bringing glamping and RV operations into one system, they are removing complexity, building a stronger foundation for growth and giving both guests and staff a single, consistent experience from booking and check-in to on-site service and follow-up.”
Looking ahead, the resort plans to continue expanding its offering with new guest experiences and continued development across the property. Mews will give the team flexibility to scale confidently without the limitations of disconnected or legacy systems.
Tags: Zion White Bison Resort Katelin Gollaher Mews Michael Coscetta
