"JetBlue's progress toward profitability is gaining momentum as a result of the swift actions we've taken to implement our JetForward strategy and set a strong foundation for 2026," said Joanna Geraghty, JetBlue's chief executive officer. "Revenue and costs came in at the better half of their respective guidance ranges, significantly improving our financial performance throughout the quarter," continued Geraghty. "This wouldn't be possible without our 23,000 crewmembers delivering reliable and caring service in the face of a challenging operating environment this summer, especially in July. Thank you for taking care of each other and our customers. As a result, our customer satisfaction scores remain up double digits year to date."
"We are providing customers with more opportunities to choose JetBlue's differentiated product and service, from our expansion in Fort Lauderdale to the launch of reciprocal loyalty accrual and redemption as part of our Blue Sky collaboration," said Marty St. George, JetBlue's president. "Through these unique JetForward initiatives and others coming online next year, we expect to see margin momentum."
JetBlue Reaffirms Position as Fort Lauderdale's Largest Airline
- In 2025, we plan to launch 17 new routes and add frequencies on 12 high-demand routes from Fort Lauderdale.
- Anticipate offering our largest ever schedule, up 35% year-over-year, cementing our position as Fort Lauderdale's #1 airline.
- Scheduled to offer over 25 daily flights touching Fort Lauderdale with our award-winning Mint ® service, offering more transcontinental lie-flat seats from South Florida than any other carrier.
- Expected to open a dedicated Mint ® base for inflight crewmembers in early 2026, creating even more jobs in South Florida.
JetForward On Track to Deliver $290M of Incremental EBIT in 2025
JetBlue delivered $90 million of incremental EBIT during the first half of 2025 as part of its JetForward strategy, bringing cumulative gains since inception to $180 million. Progress in the second half is tracking in-line with expectations toward its cumulative $290 million target, with plans to share full-year results in January 2026.
- Reliable & Caring Service
- Third quarter 2025 on-time performance was up two points, with completion factor in-line to last year.
- Net Promoter Score was up low-single digits for the quarter and remained up double digits for the year, building on improvements from 2024.
- Best East Coast Leisure Network
- Reaffirmed position as Fort Lauderdale's largest airline with new routes, additional frequencies and more job opportunities for the region.
- Announced new service from New York's John F. Kennedy International Airport (JFK) and Boston Logan International Airport (BOS) to Vero Beach and Daytona Beach. Also announced new routes from Tampa and Fort Myers to Islip, New York, further building on our robust presence across the state of Florida.
- Cross-selling flights with United's complementary network expected to launch in early 2026, delivering more choices to fly across the globe for JetBlue and United customers.
- Products & Perks Customers Value
- Launched reciprocal loyalty accrual and redemption with United to increase the value of TrueBlue ® points and bring more value to our TrueBlue ® members.
- Enhanced EvenMore ® offering is now selling via Global Distribution Systems, providing customers more opportunities to book our premium economy offering on a single ticket through travel agents and online travel agencies.
- Lounge at JFK slated to open in the fourth quarter of 2025 followed by BOS in 2026.
- JetBlue is on track to launch domestic first-class in 2026, with 25% of our non-Mint ® fleet expected to be retrofitted next year, and the vast majority completed by the end of 2027.
- Announced our agreement with Amazon's Project Kuiper to provide faster and more reliable connectivity to our on-board Wi-Fi, furthering our leadership in onboard connectivity. The roll-out is expected to begin on a portion of our fleet in 2027.
- A Secure Financial Future
- Achieved unit cost guidance despite significant weather disruptions in the third quarter, and improved our full-year unit cost guidance.
- Continue to advance over 100 cost initiatives. In 2025, initiatives are focused on AI and data science adoption, customer self-service, disruption management, and fuel consumption reduction.
- Maintained strong liquidity position of $2.9 billion, excluding our $600 million revolving credit facility.
Third Quarter 2025 Financial Results and Highlights
- Third quarter 2025 system capacity increased by 0.9% year-over-year, at the higher end of our revised (3) guidance range of 0.0% to 1.0%.
- Operating revenue of $2.3 billion for the third quarter of 2025, a decrease of 1.8% year-over-year.
- Operating revenue per available seat mile ("RASM") decreased 2.7% year-over-year, at the top half of our revised guidance range of a decrease of 4.0% to a decrease of 1.5%, driven by strong close-in demand.
- Operating expense per available seat mile ("CASM") for the third quarter of 2025 decreased 0.1% year-over-year.
- Operating expense per available seat mile, excluding fuel, other non-airline operating expenses, and special items ("CASM ex-Fuel") (4) for the third quarter of 2025 increased 3.7% year-over-year, near the better end of our revised guidance range of 3.5% to 5.5%, driven partially by strong operational execution.
- Average fuel price in the third quarter of 2025 of $2.49 per gallon, in-line with our revised guidance range of $2.45 to $2.55.
- Capital expenditures, including predelivery deposits, in the third quarter totaled $281 million versus our revised guidance of $325 million.
Outlook
"We are optimistic the demand environment will continue to improve through the end of the year," said St. George. "Peaks are expected to remain strong while troughs remain challenging, and we continue to expect relatively stronger demand for our premium offerings versus core."
"We improved the midpoint of our full-year cost guidance by half a point, despite capacity roughly one point lower than initial guidance, illustrating the benefits of our strong operation and cost-reduction programs," said Ursula Hurley, chief financial officer. She continued, "We are pleased with the progress we've made in the second half toward reaching our $290 million cumulative JetForward target, and we're excited about the momentum we have heading into 2026."
Tags: Ursula Hurley,Joanna Geraghty, JetBlue, Marty St. George
