The award winners, one for each of the 84 categories, represent the best of the best of the travel industry. The nominees and award recipients were chosen in two rounds of voting by Travel Weekly’s audience of travel professionals.
These widely recognized, coveted awards are presented annually to the industry suppliers who led the way in product and service during the past year. The open ballot phase of the voting was conducted during the summer. Travel Weekly readers were invited to write in the names of any company they believe best exemplifies a particular category. The leading vote recipients were identified as finalists, and a second round of voting to determine the winners took place September through November 2023.
“To be recognized as the best by your peers is the highest honor you can receive,” said Arnie Weissmann, editor in chief of Travel Weekly. “Among our readers are travel advisors, industry marketing executives and the CEOs of the world’s largest travel companies – a group uniquely qualified to evaluate a very crowded field of potential nominees. Those who have reached the top and received recognition as winners of Travel Weekly Readers Choice Awards indicates that they have truly excelled and have met travelers’ needs with the highest of standards, consistently, during recent challenging times.”
Travel Weekly also recognized Ignacio Maza, Executive Vice-President, Signature Travel Network; Alison Taylor, SVP & Chief Customer Officer, American Airlines; and Mark Conroy, Senior Cruise Line Executive, Silversea; and posthumously recognized Vicky Garcia, Cruise Planners with Lifetime Achievement Awards. The award pays tribute to individuals whose efforts have led to extraordinary results within an organization and who have also made significant contributions to the industry as a whole. The legacy of the recipients of the Travel Weekly Lifetime Achievement Awards collectively defines the environment that the travel industry operates in today.
The Travel Weekly Sustainability Leadership Award was given to Intrepid Travel in recognition of its long-standing commitment to sustainable practices. "Even beyond the meaningful work of the Intrepid Foundation, Intrepid Travel has led by example through its offerings. It has been on the leading edge of sustainable tour practices and principals, and through leadership and example, has changed touring for the better,” said Arnie Weissmann, editor in chief of Travel Weekly. "The company has demonstrated how travel can be a force for good when leadership aligns with purpose and puts resources behind its intentions."
Travel Weekly’s 2023 Readers’ Choice winners are:
| 1. Airline: Domestic – Delta Air Lines
2. Airline: International – United Airlines
3. Airline: Business/First Class – Emirates
4.Airline: Premium Economy Class – Delta Air Lines
5. Top Airline Global Network – United Airlines
6. Airline: Sales & Service – Delta Air Lines
7. Top Airline Overall – Delta Air Lines
8. Car Rental: Domestic – Enterprise Mobility
9. Car Rental: International – Hertz
10. Hotel Chain: Domestic – Marriott International
11. Hotel Chain: Asia – InterContinental Hotels Group
12. Hotel Chain: Caribbean – Sandals Resorts
13. Hotel Chain: Europe – InterContinental Hotels Group
14. Hotel Chain: Mexico – Inclusive Collection, Part of World of Hyatt
15. Hotel Chain: Hawaii/South Pacific – Marriott International
16. Hotel Chain: All-Inclusive – Sandals Resorts
17. Hotel Chain: Luxury – Ritz-Carlton Hotels & Resorts
18. Hotel Chain: Boutique – Karisma Hotels & Resorts
19. Best Resort Worldwide – St. Regis Bora Bora
20. Hotel Chain: Sales & Service – Marriott International
21. Top Overall Hotel Group – Marriott International
22. Tour Operator: Domestic Packaged – Delta Vacations
23. Tour Operator: Domestic Escorted – Collette
24. Tour Operator: International – Globus
25. Tour Operator: Adventure – Adventures by Disney
26. Tour Operator: Africa – Abercrombie & Kent
27. Tour Operator: Asia/Pacific – Pleasant Holidays
28. Tour Operator: Canada – Collette
29. Tour Operator: Caribbean – Apple Vacations
30. Tour Operator: Europe – Globus
31. Tour Operator: Hawaii – Pleasant Holidays
32. Tour Operator: Mexico – Funjet Vacations
33. Tour Operator: Luxury – Abercrombie & Kent
34. Tour Operator: Group, Packaged – Funjet Vacations
35. Tour Operator: Escorted Sales & Service – Globus
36. Tour Operator: Packaged Sales & Service – Delta Vacations
37. Tour Operator: Escorted Overall – Globus
38. Tour Operator: Packaged Overall – Funjet Vacations
39. Cruise Line: Domestic – Carnival Cruise Line
40. Cruise Line: Alaska – Princess
41. Cruise Line: Antarctica – Seabourn
42. Cruise Line: Caribbean – Royal Caribbean International
43. Cruise Line: Europe – Celebrity Cruises
44. Cruise Line: Hawaii/Pacific – Norwegian Cruise Line
45. Cruise Line: Under 500 Berths – Windstar Cruises
46. Cruise Line: Under 1,000 Berths – Seabourn
47. Cruise Line: Premium – Celebrity Cruises
48. Cruise Line: Luxury – Regent Seven Seas Cruises
49. Cruise Line: Expedition – Viking
50. Best World Cruise Itinerary – Holland America Line
51. Cruise Line: Family – Carnival Cruise Line
52. Cruise Line: Best Cuisine – Oceania Cruises
53. Cruise Line: Best Entertainment – Royal Caribbean International
54. Cruise Line: Best Private Island/Destination – CocoCay, Royal Caribbean International
55. Cruise Line: Best Group Program – Carnival Cruise Line
56. Cruise Line: Best Shipboard Tech – Princess
57. Cruise Line: Best Short Itinerary – Carnival Cruise Line
58. Cruise Line: Sales & Service – Royal Caribbean International
59. Cruise Line: Overall – Royal Caribbean International
60. River Cruise Line: Best Cuisine – AmaWaterways
61. River Cruise Line: Sales & Service – Viking
62. River Cruise Line: Overall – AmaWaterways
63. Cruise Ship: River Cruising – AmaMagna, AmaWaterways
64. Cruise Ship: New River Cruise Ship – Viking Gersemi, Viking
65. Cruise Ship: New – Norwegian Prima, Norwegian Cruise Line
66. Cruise Ship: Premium – Celebrity Beyond, Celebrity Cruises
67. Cruise Ship: Luxury – Silver Moon, Silversea
68. Cruise Ship: Overall – Wonder of the Seas, Royal Caribbean International
69. Destination: Africa – South Africa
70. Destination: Asia/Pacific – Australia
71. Destination: Canada – Vancouver
72. Destination: Caribbean – Saint Lucia
73. Destination: Central/South America – Costa Rica
74. Destination: Europe – Ireland
75. Destination: Hawaii – Maui
76. Destination: Mexico – Los Cabos
77. Destination: U.S. State – Hawaii
78. Destination: U.S. City – Las Vegas
79. Best Travel Advisor Educational Program – Princess Academy – Princess
80. Best Advisor Loyalty Program – Princess
81. Best Rail Vacation – Rocky Mountaineer
82. Best Travel Technology Provider – VAX VacationAccess
83. Best Insurance Provider – Allianz Global Assistance
84. Theme Park – Walt Disney World |
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