Europe:
- LOT Polish Airlines was named Europe’s most punctual carrier last month, with 89.25% of flights arriving on-time
- Iberia landed second position, with over 87.28% of all flights arriving on-time
- Norwegian Air Shuttle, Austrian Airlines and Finnair also made the top five, offering customers punctual service on over 85% of flights
- No UK airline featured in the top 10 of most punctual European carriers.
Globally:
- Globally, Iberia was named the most punctual airline in April, with 87.28% of flights arriving at their destination on-time
- The second spot was highly contested, with South American airline Avianca securing an 86.83% punctuality score, just head of rival LATAM Airlines which took third place with 85.80%
- Qatar Airways and Japan Airlines took fourth and fifth spot, with 84.26% and 83.95% respectively.
Cancellations:
- The number of cancelled flights within Europe fell by 48% in April 2023 compared to the previous month
- In April 2023, 7,468 flights were cancelled within Europe, down from 14,405 in March 2023.
For further analysis of airlines’ punctuality scores in April 2023, please see the full report attached.
Notes to editors
- Cirium defines an on-time flight as one that arrives at its destination airport within 15 minutes of its scheduled arrival time
- For the Global Airlines category, only the top 10% of all passenger airlines by capacity are included, with each airline being required to serve at least three regions.
- For the European Airlines category, only the top 30% of all passenger airlines by capacity are included.
Global Iberia (IB) is the global leader in the Global Airlines category with an OTP of 87.28%, a 6pt improvement from March. Avianca (AV) follows closely behind with an OTP of 86.83% and LATAM (LA) with an OTP of 85.80%. Air New Zealand (NZ) is the new leader in APAC region with an OTP of 84.55%, an improvement of 6pts from March. IndiGo (6E) follows tightly behind with an OTP of 84.49%, a decline of just over 4pts from the previous month. JAL (JL) takes the the 3rd position with an OTP of 83.95%.
APAC Air New Zealand (NZ) is the new leader in APAC region with an OTP of 84.55%, an improvement of 6pts from March. IndiGo (6E) follows tightly behind with an OTP of 84.49%, a decline of just over 4pts from the previous month. JAL (JL) takes the 3rd position with an OTP of 83.95%.
North America Delta Air Lines (DL) continues to lead all carriers in the region with an OTP of 83.29%. Delta is followed by Alaska (AS) with an OTP of 82.02% and American Airlines (AA) with an OTP of 78.95%.
Europe LOT Polish Airlines (LO) jumps to the top spot amongst European airlines with a strong OTP result of 89.25%. LOT Polish Airlines is followed closely by Iberia (IB) with an OTP of 87.28% and Norwegian Air Shuttle (DY) with an OTP of 87.15%
Latin America Copa Airlines (CM) continues to lead the region with an OTP of 93.26%. Avianca (AV) and Azul (AD) follow closely behind with OTP of 86.83% and 86.38% respectively
Middle East and Africa Oman Air (WY) maintains the top position with an OTP of 92.58%, just edging Safair (FA) with an OTP of 92.20%. Royal Jordanian (RJ) follows with OTP of 87.74%.
Low-Cost Carrier Among the LCCs, Safair (FA) continues to lead the category with an OTP of 92.20%. Solaseed (6J) and Norwegian Air Shuttle (DY) follow with an OTP of 89.69% and 87.15% respectively
