A solution adopted by both major hotel brands and independent properties in various global markets, UpStay boasts an impressive track record of converting an average of 20 percent of guests into making additional upgrade purchases. A leading factor behind UpStay being named best hotel tech startup is the platform’s use of advanced AI that can automatically pair property offerings with individual guest preferences in order to maximize sales rates. Able to be integrated with a property’s PMS, UpStay also sidesteps the risk overselling assets by maintaining up-to-date inventories in real-time without the need for hotel staff involvement.
"Effectively upselling a hotel’s various offerings is crucial to ongoing industry recovery efforts, so we are deeply honored that hospitality professionals around the world recognize the differentiating value that our solution uniquely provides,” said Tzafrir Blonder, CEO of UpStay. “Our team has been dedicated to leveraging new technologies that can simultaneously boost hotel revenues and exceed guest expectations, and we couldn’t be prouder of their achievements for both our customers and organization alike.”
Other innovative features that led to UpStay’s recent award win also include the solution’s guest bidding capabilities. Using the feature, guests are able to place a bid on a hotel offering, with the offering ultimately going to the highest bidder. This unique ability ensures that guests always perceive value in virtually any offering that is promoted to them, while also providing hoteliers with the means to capture the most revenue and sidestepping risks of underselling assets.
With UpStay, hoteliers are further able to leverage the latest in upselling technology to not just promote guestroom upgrades, but also increase the sales of ancillary service offerings. Able to be custom-tailored to the unique offerings of each hotel, this can include pushing personalized promos to guests for spa services, meal plans, amenity rentals, tour guides and much more.
Tags: UpStay, World Travel Tech Awards
