Sjeel Koster, CEO & Co-founder of HolidayHero: Raising half a million euros in pre-seed funding, we aim to bring our guest experience technology to market maturity, attract customers, and expand the team. The investment was led by Ruud Stelder, Dennis Cuijpers (ex SEOshop/Lightspeed and Orderchamp), and Hjalte Niehorster (ex Lightspeed), a renowned group of SaaS-tech angels and founders.
With over 5.6 million listings on Airbnb and 28 million on Booking.com, today’s travelers are lavished with choice. But with traveler expectations at an all-time high, hosts and hoteliers must work harder than ever to secure loyalty and increase repeat business. Meeting basic lodging needs is no longer enough.
While most hotels and STRs drive revenue from bookings alone, many miss out on the opportunity to maximize revenue by offering travelers additional services from pre-arrival to checkout. From proactive service to personalized interactions and connected experiences, understanding guests’ needs - and exceeding their expectations - is crucial to staying ahead of the competition.
HolidayHero’s mission is to empower hosts and hoteliers around the world to exceed guest expectations. With the HolidayHero Guest app, they can digitalize and automate all guest interactions beyond the booking. The app supports guests during their stay and strives to exceed their expectations by sending them proactive and personalized offers. In this way, hotels and STRs can spend less time on guest management, boost topline revenue, and delight guests with unique offerings.
Tags: HolidayHero
