The Grand Richmond Hotel, which sets the standard for luxury events and business stays and entertainment, is a distinctive five-star hotel and convention center located in the north of Bangkok, just a short walk from the city centre. The hotel is operated by the Richmond Group, one of the main hotel groups in Thailand, which recently added a new 35-floor tower to the property and upgraded the existing facilities with an elegant remodeling and redesign. The hotel welcomes travelers from all over the world and is very much appreciated by guests who seek to focus on their well-being or recover after medical treatment.
GHA has recently launched its WellHotel® Accreditation for hotels seeking to improve the guest experience and the security protocols for those traveling for medical or welfare reasons. The GHA WellHotel® seals for welfare and medical tourism focus on validating the services and programs that hotels provide for these growing markets, and the accreditation generates confidence and offers a competitive advantage for hotels that achieve accredited status.
Mrs. Laksawan Wongworrakan, Executive Director of the Grand Richmond Hotel, declared: "In Grand Richmond, we strive to offer every guest the most exquisite experience with maximum attention to detail. Many of our guests choose the Grand Richmond Hotel to focus on their health and well-being We offer a peaceful and healthy environment with protocols and security services that satisfy your unique needs. It is an honor to have achieved the GHA WellHotel® accreditations for medical and social tourism, something that demonstrates our commitment to security and the enjoyment of our guests. guests for reasons of welfare and medical tourism"
The GHA WellHotel® accreditation offers these key aspects:
- Generate confidence, tranquility and comfort for tourists traveling for welfare or medical reasons through a review by third parties and a reliable GHA WellHotel® seal.
- Attracting guests into new niche markets to increase housing reserves and stay duration.
- Validation of hotel cleanliness and security, so how to convey the peace of mind of knowing that adequate cleanliness and hygiene are a priority for the hotel.
- Validation that the security protocols are in force for guests and staff.
- Attracting bookings through bienestar travel agents and medical tourism facilitators.
- Offers to guests who travel for medical reasons and to protect the security that the hotel identifies and supports their particular needs in terms of culture, diet, religion and access of disabled people, among others, of guests/patients.
- Increased customer satisfaction for medical and welfare tourists.
- The medical and social tourism packages offer an opportunity for organizations to increase their total income per available housing (TRevPAR).
The GHA WellHotel® application and accreditation processes are conveniently completed online and include access to the online accreditation and training manual.
According to Mrs. Renée-Marie Stephano, interim executive director of GHA, commented: "As travel continues to increase after the pandemic, there is an ever-increasing number of consumers choosing hotel experiences that support a healthy lifestyle, healthy food, exercise routines, wellness programs or a favorable environment for recovery after a treatment or medical procedure GHA WellHotel® demonstrates to these growing niche markets that the property has implemented programs and services that meet their unique needs and expectations , and that also complies with the cleanliness and hygiene standards of hotels recognized throughout the industry. We congratulate the Grand Richmond Hotel for achieving the GHA WellHotel® accreditation for medical and welfare tourism, and we applaud its commitment to prioritizing safety and the experience del huésped for medical and welfare tourists".
About GHA
Global Healthcare Accreditation® (GHA) is a dynamic and innovative accreditation body that specializes in medical and welfare tourism, as well as in health and safety. Founded in September 2016, the initial objective of GHA is to be an independent accreditation body that focuses on improving the patient experience for medical travelers and supporting health care providers in the validation of health, increasing visibility and implementing a sustainable business model for medical tourism. Since its beginnings, GHA has been a pioneer in a variety of programs that cover the entire spectrum of attention and offer certification and accreditation to stakeholders in all aspects of health and welfare.
About Grand Richmond Hotel
The Grand Richmond Hotel is a distinctive five-star hotel and convention center located in the north of Bangkok, Thailand, just a short drive from the city centre. The hotel has 774 rooms and luxury suites, 28 versatile and perfectly equipped function rooms and large ballrooms. The property is operated by the Richmond Group, one of the main hotel groups in Thailand and caters to demanding travelers from all over the world.
