“The return of events and meetings represent a tremendous opportunity for the industry to make up for lost revenue, and hoteliers need to ensure that they put their best foot forward in addressing modern connectivity needs at scale,” said Mark Holzberg, President and CEO at Cloud5 Communications. “Cloud5 looks forward to providing industry professionals with the essential insights and support they need to ensure that each event they host is successful and leads to revenue growth.”
Cloud5’s Conference Services are designed to help hotels and resorts sidestep guesswork and common network challenges, quickly scale up or down to deliver on events of all sizes, successfully bridge gaps between AV partners and internal IT capabilities, and provide a seamless, fast, and reliable online experience that delivers on attendee and meeting planner expectations. Cloud5’s Conference Services offerings include:
- Technical and Conference Support Services with direct access to expert network engineers who are available prior to, during and following an event to provide network assessments, design, and pre-event consultation, ensuring that allocated bandwidth is sufficient, and networks seamlessly perform without issue. Engineers can continuously oversee event network performance and provide real-time feedback and take actions to optimize the quality of network connections and meet any specific requirements of event groups and attendees. Cloud5 engineers can be assigned to provide exclusive support to a specific event, either remotely or onsite.
- Effortless network redesign that can include the installation of new switches, cabling, and access points, depending on event network requirements and goals. Once an event has taken place, Cloud5 is also available to reset network infrastructure if a property requires a re-balancing of its available resources.
- Custom Packages to support the unique needs of large and/or long-term events.
