Global Industry leader and pioneer of airport hospitality Plaza Premium Group invites industry partners to brainstorm the future of travel post-pandemic. Taking the lead to establish six guiding principles, the group provides travel eco-system practitioners with some food for thoughts.
“As soon as the situation is stabilised, travel will come back but gradually and in phases, leading by domestic travels, essential business trips and Asia specifically mainland China,” said Plaza Premium Group Founder and Chief Executive Officer Song Hoi-see. “The global pandemic will change the ways airports and airlines operate, and influence travellers’ behaviours. Of all the tasks we are prioritising, forward-thinking discussions top our agenda. Data and information is fundamental upon which we must derive solutions and trends to lead and develop the next level of airport hospitality.”
Taking a glimpse of the opportunities ahead, Plaza Premium Group six principles to steer future business planning:
1. Hygienic measures including social distancing will be taken to a new height as the wellbeing of people – consumers, partners and employees – is paramount.
2. Pent-up desire to travel will be unleased but behaviourial shift is inevitable with changing perspectives in travel planning and new “values”.
3. Managing healthy cash flow is key to unlock the future as cost efficiency can potentially mean converting cost centres into profit drivers.
4. Digitalisation was once a trend but it is vital now with an additional perspective of contactless processes and transactions for better hygiene.
5. Sustainability will be among the tops in business decision matrix to ensure the wellbeing of Planet Earth.
6. Business will undergo re-modeling or re-engineering to meet the new world of travel.
1. Hygienic measures including social distancing will be taken to a new height as the wellbeing of people – consumers, partners and employees – is paramount.
2. Pent-up desire to travel will be unleased but behaviourial shift is inevitable with changing perspectives in travel planning and new “values”.
3. Managing healthy cash flow is key to unlock the future as cost efficiency can potentially mean converting cost centres into profit drivers.
4. Digitalisation was once a trend but it is vital now with an additional perspective of contactless processes and transactions for better hygiene.
5. Sustainability will be among the tops in business decision matrix to ensure the wellbeing of Planet Earth.
6. Business will undergo re-modeling or re-engineering to meet the new world of travel.
Tags: Plaza Premium Group
