With the new feature,
United mobile app users who experience flight delays or cancellations will be
offered the option to keep their existing itinerary or, where available, the
ability to change to a new itinerary. Customers whose flights are affected may
use the mobile app to accept new flights that United has automatically
confirmed or search for alternate routes, airports and dates of travel.
"United continues to
invest in mobile technology that improves the travel experience for our
customers," said Scott Wilson, United's vice president of merchandising
and ecommerce. "The new features and updated look of these apps give
travelers increased convenience, flexibility and control. United will continue
to invest in building powerful mobile tools for our customers with many
significant enhancements scheduled to roll out over the next year."
Separately, the airline
also announced plans to make mobile boarding pass scanning available at all of
the more than 220 domestic airports it serves by the fall of this year. United
was the first U.S.
