Dear
Carnival Past Guest,
Our
goal is to drive continual improvement across all aspects of our
customer experience. To that end, we launched an operational review
this February to learn all that we could from recent incidents and
find new solutions. Today, we are announcing a fleetwide enhancement
program and will be investing more than $300 million to expand the
availability of hotel services in the rare instance of a shipboard
event that involves the loss of primary power. In addition, we will
also reinforce key shipboard operating systems and add new
technologies to further prevent a potential loss of primary power.
Work is underway and you can learn more about these initiatives in
this brief
video.
For more information, visit the Carnival News & Updates tab
on Facebook.
It’s
important to note that all of our 24 vessels operate safely today,
and have strong systems in place to prevent, detect and respond to
emergency situations. We meet or exceed all current regulatory
requirements and are committed to delivering our guests a safe,
reliable and enjoyable vacation experience.
With
our investment, we will introduce new technologies and enhance
current systems to our fleet. Additionally, we are forming a new
Safety & Reliability Review Board comprised of leading third
party experts from organizations such as United States Navy, United
States Coast Guard, as well as leading airlines and equipment
manufacturers. The addition of external experts to our new Safety &
Reliability Review Board will provide us with further expertise and
perspective in support of our goal of continuing to drive constant
improvement.
I
want to take this opportunity to thank you for your loyalty to
Carnival Cruise Lines. My goal as the leader of Carnival Cruise Lines
is to improve everyday across all aspects of your experience with us.
I want to assure you that we will do everything we can to continue to
improve our product and provide you with a fun and memorable cruising
experience.
Sincerely,
Gerry
Cahill
President and CEO
Carnival Cruise Lines
President and CEO
Carnival Cruise Lines
