In
presenting the award, AMS praised Norwegian’s strict adherence to
safety guidelines and highlighted the implementation of quality
controls systems that enhance crewmember efficiency. The
organization focused on two of the line’s top safety projects,
Norwegian’s Safety Culture Concept and Kaizen Project.
Norwegian’s
Safety Culture Concept encompasses all of the line’s safety efforts
under one umbrella, including Safety Thought of the Day, which
changes automatically every 24 hours and is communicated daily to
Norwegian’s team, as well as at the start and at the end of every
meeting. Personal praise for good safety practices and a “no blame”
environment are a high priority, along with recorded safety meetings
and computer-based training modules.
The
Kaizen Project seeks to increase team members’ efficiency while
maintaining or raising their level of safety, and is accomplished
through team member feedback. Many of the new practices that resulted
from this program have been adopted fleet-wide to meet the project’s
goals.
“This
award is a testament to our valued team members, who work hard each
and every day to provide our guests with an amazing vacation
experience,” said Svein Sleipnes, Senior Vice President of Marine
Operation for Norwegian Cruise Line. “We are honored to
accept the 2012 Quality Ship Management Award and will continue to
strive for the highest safety standards for our guests and team
members.”
AMS
is a New York-based maritime trade association comprised of
more than 400 vessel owners and operators that was established in
1988 to facilitate the maritime industry’s compliance with
international shipping protocols and U.S. Coast Guard regulations.
Source: Norwegian
Cruise Line
