According to the report by the U.S. Department of Transportation (DOT), Hawai'i's largest and longest-serving airline averaged a 93.3 percent on-time performance ranking for the full year 2013, earning the top ranking in 11 of the 12 months and exceeding the industry average for the year by 15 percentage points. For the month of December, Hawaiian Airlines recorded a 92.4 percent on-time performance to lead the industry.
"For a decade, Hawaiian Airlines has led the industry in operating flights on-time. It is the element of performance that customers rate as the most important," said Mark Dunkerley, Hawaiian Airlines president and chief executive officer. "The credit belongs to our employees who show dedication and passion for what they do."
In December, Hawaiian Airlines also ranked #1 for fewest cancellations, with 11 out of 6,032 total flights -- or 0.2 percent.
Hawaiian Airlines provides daily nonstop service to Hawai'i from 11 gateway cities in North America - more cities than any other carrier - using Airbus A330-200 and Boeing 767-300 aircraft, making it the only carrier to offer wide-body, twin-aisle aircraft for all transpacific flights. The airline is also the leading provider of air service between the islands of Hawai'i.
