Grand Park Orchard, Park Hotel Group’s flagship hotel, isn’t new nor has it had any refurbs, so why is it making headlines in our Room Report?
Simply because it’s doing new things –innovative things – by becoming the first hotel in Singapore to equip all guestrooms with a complimentary in-room smartphone pampering guests with unlimited international and local calls, unlimited 3G data and Wi-Fi tethering capabilities, plus more funky features.
Elevating the experiences of guests while ensuring seamless connectivity and convenience, this unique, all-in-one service also includes an informative city guide, attractive promotions, as well as other interesting features.
Situated at the heart of Singapore’s shopping and entertainment district – Orchard Road, Grand Park Orchard will integrate the innovative handysmartphone in all 308 luxurious rooms and suites by 3 March. The implementation comes after a month of testing, during which time the hotel received consistently positive feedback. Survey results showed that 98% of guests found handy useful, while 100% of them said that service standards improved through handy; 90% of guests also mentioned that they will consider staying at Grand Park Orchard again because of handy, and would definitely recommend the hotel to their friends.
Each personalised handy smartphone is available for guests as soon as they enter their guestroom, giving them instant access to free unlimited local and international phone calls (currently to 27 countries – including popular destinations such as Indonesia, India, United States, China, Germany, United Kingdom, France, Australia, Hong Kong, Japan and South Korea) and complimentary, high-speed data connectivity. The unlimited 3G Internet connectivity also allows for easy Wi-Fi tethering to other mobile devices such as laptops and tablets.
Preparations are underway to roll out handy across its two other Singapore properties, Grand Park City Hall and Park Hotel Clarke Quay.
