Delta
Air Lines and Amadeus announced today they have expanded their
commercial relationship to enable the sale of Economy Comfort,
Delta's premium economy seats offering more leg room, through
Amadeus' global distribution system (GDS).
The
expanded long-term agreement provides more choices for Delta
customers and travel agents to access the popular Economy Comfort
seating when booking travel via Amadeus.
"Delta
is encouraged by the direction of the technology innovation at
Amadeus, and this partnership demonstrates that Delta is listening to
its valued corporate and agency partners by broadening the
availability of our popular Economy Comfort seating," said Wayne
Aaron, Vice President, Marketing Programs and Distribution Strategy
at Delta. "It's part of the more than $3 billion we're investing
to improve the travel experience of our customers at all points of
their journey."
As
part of this new agreement, Amadeus also will work with Delta on
initiatives to further personalize and enhance the customer
experience as Delta continues to transform the distribution of its
products and services. Amadeus also will continue to distribute
Delta's branded fares as well as its Economy Comfort premium seats.
Economy
Comfort features three to four inches of additional leg room across
Delta's fleet of two-class aircraft as well as giving passengers
priority boarding. On long-haul international flights, the seats also
have up to 50 percent more recline than standard economy class seats
and customers receive complimentary beer, wine and cocktails. Economy
Comfort is available on all Delta mainline aircraft and more than 250
two-class regional jets.
"This
new agreement is a testament to the partnership philosophy shared by
both companies and an understanding of what is important to our
mutual customers. We believe this opportunity to distribute Delta's
Economy Comfort product will allow Amadeus to further demonstrate our
innovative technology that meets the complex and changing needs of
the global marketplace. We are also especially pleased to reach this
agreement with Delta Air Lines because of their critical importance
to travelers across the globe," said Holger Taubmann, SVP
Distribution for Amadeus worldwide.
Amadeus
has a committed focus on securing long-term distribution partnerships
with leading airlines around the world. Amadeus currently has
long-term content agreements in place with airlines worldwide
representing over 80 percent of all bookings made by Amadeus travel
agencies.
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