While the standard initial contract term in the hihotels system is five years, the vast majority of owners choose to stay long-term, with the company claiming a 97% overall franchisee retention rate.
“In the hospitality industry, a 97% retention rate isn’t just a statistic; it’s a vote of confidence,” said Chris Guimbellot, president/CEO, hihotels. “The Legacy Circle represents a partnership built on trust and performance. Our owners stay because we constantly address their needs and focus on their bottom line.”
The Legacy Circle (TLC) will be officially introduced at AAHOACON26, where hihotels will present milestone plaques to attending franchisees. The program includes:
- Property-level distinction: Custom milestone plaques for lobby display
- Enhanced visibility: Featured placement in consumer marketing and industry-wide newsletters
- Advisory influence: Recognition at hihotels’ regional conferences to share insights
Amit Patel, a second-generation co-owner of the Red Carpet Inn & Suites in Rochester, MN, and member of the hihotels Advisory Council, shared, “We are approaching 40 years with hihotels, marking a significant milestone defined by consistent support and a partnership that has helped our business grow. This dependability has been vital to our success.”
The full systemwide rollout of The Legacy Circle begins in May.
Tags: Chris Guimbellot hihotels by Hospitality International The Legacy Circle
