We continue to monitor the situation closely. Flight durations may be longer than usual due to the temporary rerouting of some flight paths. The safety of our passengers and crew remains our highest priority.
Customer advisory
Customers are advised not to travel to the airport unless they have a confirmed booking or official confirmation of a rebooked flight.
Customers connecting through Dubai on the flydubai network will only be accepted for travel to their origin if the connecting flight is operating.
The flydubai Contact Centre is experiencing a high volume of calls and we appreciate our customers' patience while our teams work to assist everyone as quickly as possible.
- Check the flight status for the latest updates before heading to the airport.
- Flights are available to book on flydubai.com, flydubai mobile app, the flydubai Contact Centre in Dubai at (+971) 600 54 44 45, the flydubai Travel Shop, or via the respective travel agents.
- Customers are advised to ensure that their contact details are up to date by visiting Manage your booking.
- Customers booked to travel between 28 February and 31 March have the option to rebook on an alternative flight to the same destination up to 30 days from the original travel date with no penalty charges.
- Customers who booked their flight with a travel agent are required to contact them for rebooking or refund options.
We would like to thank our customers for their understanding and patience.
Tags: flydubai
