With over 60 years in the hospitality sector, Forbes Travel Guide will share its expertise on all aspects of the guest experience, taking a thoughtful, gracious, and anticipatory approach. The objective is to help strengthen participants' skills to elevate the guest experience in the Territory. FTG’s executive trainer is a highly experienced hospitality professional with a global perspective on best practices and trends. Participants will be inspired in training sessions that bring to life the principles of Service Excellence.
“We are committed to developing hospitality professionals with the tools and techniques needed to foster greater guest satisfaction,” said Director of Tourism Clive McCoy. He added, “Our training objective is to ensure that the hospitality sector employees understand the criticality of their roles when it comes to the overall guest experience. Forbes Travel Guide is the perfect partner for the destination, as we seek to elevate the service offered throughout our destination.”
The British Virgin Islands will welcome Forbes Travel Guide’s Executive Trainer on 12th and 13th November for two days of free training, one each on Virgin Gorda and Tortola. Anyone interested in elevating their hospitality skills is encouraged to register for the training.
Additional information about the training, including registration, will be shared closer to the date. Interested persons should visit the BVITBFC Facebook Page at (https://www.facebook.com/
Tags: Clive McCoy, Tourism, British Virgin Islands
