Youtravel.com has extended booking cancellations as the current situation regarding the future of owner FTI Touristik remains ‘challenging.’ The company has extended cancellations through 14 June.
The trade only bedbank ‘maintains a positive outlook whilst our management team reviews different options to take our business forward.’
“Our teams are 100% operational and diligently working to keep all partners informed and provide support,’ it said in a new update posted online.
The bedbank set up a task force team at escalations@youtravel.com to support partners.
Youtravel.com says some guests overseas have been asked to pay for their accommodation locally by anxious hotel operators.
“In these instances, we are trying to support where possible by sharing as much information as we can to help our partners.”
“The FTI Touristik failure has resulted in an unprecedented issue in destination.”
FTI Touristik, part of the FTI Group, abruptly filed for insolvency this week.
Tags: FTI Touristik, FTI Group, Youtravel.com