LONDON – VA (Event Virtual Assistant) is a new functionality developed by Eventscase that facilitates communication and interaction with attendees via WhatsApp. Attendees receive QR codes for badging along with notifications containing relevant event information in a WhatsApp chat automatically created on their phones.
Additionally, EVA leverages Eventscase’s artificial intelligence capabilities to function as a trained chatbot that understands and responds to attendees’ questions using natural language. It can recommend content, speakers, and other attendees.
This launch is accompanied by an interactive demo that allows everyone to experience EVA’s functionalities first-hand through a simulated event, faithfully reproducing the attendee’s experience.
Mentxu Sendino, CMO of Eventscase, states: “Launching EVA in real events has been crucial, especially for those with specific characteristics and badging requirements. This new AI feature addresses some gaps, enhancing the overall attendee experience.”
EVA aims to establish a direct communication channel with attendees without the need for downloading a new application. Furthermore, by carrying the QR identifier on WhatsApp, it enhances the speed of access to the event, thereby promoting greater engagement and participation.
EVA, envisioned as a ChatGPT for events, represents an advanced step in Eventscase’s artificial intelligence offerings. This chatbot will continuously learn from the event’s information, enabling it to answer attendees’ questions and recommend sessions and other attendees based on the profile of the inquirer.
