The line cancelled three 2025 cruises so the ship can undergo “a revitalization,” Norwegian said in a letter to guests and travel partners last week, which it shared with a news portal.
In order to complete these enhancements, Norwegian Epic’s sailings on April 15, 2025, April 26, 2025, and May 5, 2025, have been cancelled, Norwegian said. They sincerely apologize for any inconvenience this may cause.
The line gave impacted passengers full refunds and a 10% discount on another cruise in the form of a future cruise credit. This credit may be used by and applied towards any of their published sailings through December 31, 2025, Norwegian said in the letter.
The line notified guests in late May it had canceled the vessel’s sailings in Europe between Dec. 1, 2023, and April 9, 2024, because the ship would be repositioned.
Due to the growing guest demand for Caribbean sailings this winter, Norwegian Epic will be redeployed to Port Canaveral, Fla. to offer a mix of seven-day Eastern and Western Caribbean itineraries beginning Dec. 17, 2023, a spokesperson for the line said in an email.
The line also recently cancelled months of voyages on its Norwegian Spirit ship set to take place between July 3 and Sept. 18, 2024, because of a full ship charter.
In both cases, the line offered passengers full refunds and future cruise credits, as well.
Norwegian passengers are entitled to full refunds of their fare for cruises that are cancelled because of mechanical failures, or partial refunds for sailings that end early for that reason.
The cruise line will also provide passengers with refunds for changes or cancellations related to full-ship charters, according to its website.
Tags: Norwegian Cruise Line
