Viglietta is best known for his 20-year tenure with Vista Host where he oversaw the sales and hotel operations for more than 40 hotels. During his career, he created a number of initiatives aimed at improving service and financial results including a property-level Service Coach program and a partnership with St. Jude Children’s Research Hospital. Most recently, he served at Hotel Equities as SVP, operations.
“Joe and I have been acquainted for decades, and I’ve admired his innovative approach to establishing and meeting service standards and coaching operating teams to exceptional financial performance,” said Sam Friedman, CEO/founder, Dimension Hospitality. “His philosophy of ‘servant leaders’ is a great fit for our people-first culture, and I couldn’t be happier to welcome him to our company.
“I’ve been a fan of Dimension’s culture for years,” said Viglietta. “Dimension’s GMs and sales leaders always speak glowingly of the company that Sam built, and I’ve always been impressed with their talent and professionalism. This business is ultimately centered around relationships—relationships with our guests, our owners, our sales accounts, our team members, our vendors and our brands. Serving others is a noble cause and one which I intend for all of our associates to embrace. My primary goal is to enable each and every Dimension team member to realize their full potential. This vision, coupled with a genuine mission to support our hotels through emphasizing innovation and a sense of purpose, will create a pathway for Dimension Hospitality to build upon its astounding history of success and reach new heights.”
