InnSpire’s award-winning digital solutions allow the hotel’s various operational departments to work collaboratively and give guests complete control over their entire travel experience. At the Columbia Beach Resort, the App consolidates disparate guest systems within a single, easily accessible platform, providing travelers with seamless and highly personalized command over their stay at the property.
“Our tech stack includes solutions from various providers that were not working seamlessly from the guest perspective, so our goal in deploying the InnSpire Guest Journey App was to centralize and manage our guest services within one convenient and easy-to-use system,” said Monica Coppetta, General Manager at the resort. “We are also highly focused on sustainability as an organization, so this digital solution helps us work toward our goal of reducing the adverse impact on the planet by eliminating the need to print brochures, menus, directories and other guest compendium materials.”
Overlooking the secluded Pissouri Bay on the southern coast of Cyprus, Columbia Beach Resort is a five-star property, offering 169 luxurious suites. Amenities include an award-winning spa, as well as three gourmet restaurants and two large swimming pools with swim-up bars.
“Our integration plan for the Columbia Beach Resort was focused on providing an all-in-one solution that solved operational challenges for hotel staff and management, while providing a seamless and convenient digital guest journey for the resort’s discerning guests,” said Martin Chevalley, InnSpire’s CEO. “Hotels today are looking for true technology solution partners, rather than individual systems working in silos. We are happy to be able to fulfill that need for the Columbia Beach Resort and look forward to the opportunity to work closely with their management team to bring a uniquely personal luxury experience to Cyprus.”
Tags: InnSpire, Columbia Beach Resort
