In a statement last night, British Airways said that our flights due to depart the USA tonight are currently delayed due to a technical issue with our third-party flight planning supplier, which we are urgently investigating.
British Airways says sorry for any disruption this will cause to our customers’ plans, our aim is for these flights to depart as quickly as possible. This is not a safety issue. We are keeping our customers up to date and providing them with refreshments.
Some passengers said they were stranded for hours. All British Airways flights grounded due to an error with their flight mapping system and now we have multiple alarms going off in departures.”
Another wrote: “Captain of our British Airways flight just said that their flight computers have been down for two hours worldwide and no BA plane can file a flight plan? While a third said they were stuck for six hours, meaning they missed their connecting flight.
“What will BA do for us?” they added.
