The GHA Medical Travel Facilitator Certification is focused on validating the ability of medical tourism facilitation companies to deliver appropriate services that improve patient safety and experience throughout their medical tourism journey, as appropriate to the company's business model. facilitator.
Medical tourism facilitators have played an important role as intermediaries between patients and healthcare providers for many years. Services include providing medical provider information, processing travel logistics and ensuring a smooth care journey. For many patients, the medical tourism facilitator is the primary motivator or reason for choosing a specific destination provider. However, medical tourism facilitation is an unregulated sector; therefore, it is not always easy for patients to distinguish between an experienced facilitator and high quality partnerships compared to others who have a beautiful website but little experience – or worse, no focus on the patient's best interests.
According to William Cook, Director of Business Development and Marketing at Global Healthcare Accreditation, "Medical Travel Facilitator Certification provides trusted third-party validation that shows patients and healthcare providers that a facilitator's services meet the highest standards and are aligned with international best practices. Patients no longer need to rely on unverified cases or testimonials for medical tourism decisions; they can consider Medical Travel Facilitator Certification as a metric to assess and validate a facilitator's ability to provide the services needed to ensure an excellent patient care journey."
Medical Travel Facilitator Certification is conveniently conducted online, includes access to training, and assesses a facilitator on 15 key competencies such as business ethics, sustainability and quality improvement, financial transparency, customer service, oversight of contracts and agreements. and risk management, which emphasize a company's ability to deliver excellent service.
For medical tourism facilitator companies, the benefits of this certification include:
- Improve the patient care experience across the continuum of care
- Provide a framework that enables facilitators to implement or strengthen sound operational policies, procedures and processes in line with global best practices
- Offer third-party validation that builds credibility and trust with potential customers and healthcare buyers
- Increase brand awareness and visibility
Mitigate risks and vulnerabilities for customers and the facilitating company
"An increasing number of patients are expected to seek accreditation or certification as the determining factor in selecting a medical tourism agent," said Bill Cook. "The GHA Medical Travel Facilitator Certification assures patients that a facilitator has been evaluated by a globally recognized third-party accreditor, stating that the company has the necessary protocols, processes and training in place to deliver a safe, high-quality treatment journey and experience. quality."
About Global Healthcare Accreditation
Founded in 2016, Global Healthcare Accreditation is the only accreditation body focused exclusively on medical tourism and wellness services. The GHA International Standards and Professional Standards for Medical Tourism have been developed in consultation with leading global industry experts, including providers, insurers and employers committed to establishing best practices in medical tourism, health tourism and wellness that deliver support providers in validating the quality and patient experience, increasing visibility and implementing a sustainable business model for providers across the medical tourism treatment continuum. The GHA received accreditation from the International Society for Quality in Health Care External Evaluation Association (IEEA) from ISQua in 2019.
Organizations interested in contacting Global Healthcare Accreditation (GHA) can make a request at info@ghaccreditation.com | www.GlobalHealthcareAccreditation.com
SOURCE Global Healthcare Accreditation
CONTACT: CONTACT: Bill Cook, wcook@ghaccreditation.com
Tags: Global Healthcare Accreditation, Medical Travel Facilitator
