Address by the Managing Director, Stavros K. Mitsis
I am delighted to introduce you to the second edition of our Corporate Social Responsibility Report for the year 2020, aspiring to represent an innovative, mindful and socially committed brand that stands out in Greek tourism. This is our greatest opportunity to achieve top-quality and excellence, even at times of an unprecedented global crisis.
The global pandemic caught Mitsis Hotels on the rise. Over the past 3 years, we have worked intensively in implementing large investment projects that showcase our valuable tourism assets, modern products, quality services and unique experiences. We are determined to carry on investing in new infrastructure, sustainability, advanced technologies and improved services to continuously add value for our guests.
Greece’s remarkable efforts and prompt action have led
to the containment of the virus.
Greece welcomed season 2020 with optimism and preparedness to receive again visitors from all over the world. I am proud of my country, the land where hospitality was born, for being a cradle of human values for the entire world. In the past months, moments of victory, acts of courage, care and humanity filled our hearts and lit up our spirits.
Proud for all Mitsis Hotels’ accomplishments.
For more than 45 years, Mitsis Hotels have been a unique destination and a tourism pioneer, driven by the promise of an unparalleled holiday experience.
The COVID-19 pandemic has required us to raise our demanding standards to an even higher level with new regulations and protocols. In the past months, we have worked hard to prepare our hotels’ operations adapting to the requirements of our times and excelling in every way possible.
This crisis has highlighted even more the unique role
our brand plays in people’s lives.
1. We joined forces with the Greek government and local authorities to overcome the impact of COVID-19 and ensure health & safety are back in our communities.
2. Acting for life, we organised a national blood donation across our destinations to contribute to each region’s blood banks and assist patients in need of blood.
3. We widely opened our arms to the healthcare community. Our Group donated 10,000 room nights, our way to say 'thank you ' to the frontline heroes of our times fighting to contain the COVID-19 disease by making sure all medical workers have a clean and comfortable place to stay.
The value of life is what we treasure most.
With an acute responsibility to provide carefree holidays in our protected shelters for our guests and a safe workplace for our staff, our detailed prevention plan foresees enhanced protocols and procedures across all hotel departments to address the new COVID-19 and any disease that can be transmitted in the community, in consultation with the guidelines of the World Health Organisation, the Greek Ministries of Health and Tourism and local authorities.
Tags: Mitsis Hotels, Stavros K. Mitsis, Corporate Social Responsibility Report