“Social distancing requirements due to COVID-19 have significantly reduced capacity limits, making it more important than ever before that travel advisors book optional activities and excursions in advance,” said Jack E. Richards, President and CEO. “Because there are fewer seats available, luaus, snorkel cruises, island tours and more are selling out quickly. Booking these commissionable vacation enhancements in advance of travel is a win-win: travelers have memorable vacation experiences and travel advisors increase their commission income through incremental sales.”
To make it easier for travel advisors to book activities online, Pleasant Holidays enhanced its dedicated, advisor-only website, PleasantAgent.com, by adding a tab in the upper right corner that links directly to Pleasant Activities’ Hawaii booking engine and puts hundreds of excursion options just a click away. In addition to the PleasantActivities.com website, Pleasant Activities just launched Live Concierge Anywhere, a live video chat feature for booking Hawaii activities, tours, luaus and more. Accessible by scanning a QR code using the camera on a mobile device, the new service provides travel advisors and their clients touchless service and assistance throughout the Hawaiian Islands.
Dedicated to providing memorable Hawaii vacation experiences since its founding in 1959 and recognized as Best Tour Operator Hawaii for 17 consecutive years, Pleasant Holidays has more than 60 years of Hawaii expertise, an extensive network of relationships, and the guaranteed lowest hotel rates at five resorts in the Hawaiian Islands. Pleasant Holidays launched the Pleasant Activities brand in 1985; based in Honolulu, Pleasant Activities offers hundreds of commissionable experiences, including private options and premium seating, for Hawaii’s most popular vacation islands: Oahu, Maui, Island of Hawaii and Kauai. The brand offers in-destination assistance through its network of Activity Centers, Call Center and Live Concierge Anywhere chat technology, all staffed by trained experts who call the Islands of Hawaii home.
