SAN FRANCISCO - Mezi, the free personal travel assistant app powered by artificial intelligence, unveiled the first ever completely AI-powered travel experience across hotels, flights and restaurant reservations, evolving its identity from a virtual personal assistant to a travel-focused assistant.
Mezi has reimagined the online travel booking experience to offer highly personalized and expert assistance for consumers, creating a “do it for you” travel search and booking service that provides consumers with a more time- and cost-efficient alternative to the otherwise tedious, fragmented online travel booking experience.
“Consumers are exhausted by the labor intensive, ‘do it yourself’ nature of online booking sites, and we wholeheartedly believe the future of travel is ‘do it for you’ - which is what we’re bringing to life with Mezi,” said Swapnil Shinde, Co-Founder and CEO of Mezi. “Machine learning enables a whole new layer of personalization and curation unaccounted for in the online travel booking experience today. We’ve designed Mezi to offer the best of the old and new, serving up the perfect blend of a personal travel agent along with the wealth of data and analytics offered by online booking sites.”
Since launching in December 2015 Mezi has closely watched how customers interact with the app, experiencing the strongest demand in the travel category. Nearly 80 percent of total sales on Mezi in October were via travel bookings, with growth in monthly active users making travel requests skyrocketing by 750 percent since April.
Customers share details for their upcoming trip, and Mezi’s AI does the rest; scouring dozens of booking sites and thousands of reviews, Mezi delivers highly personalized options for flights, hotels and restaurants for customers to select from in a matter of seconds. Conversations happen in real-time, as if talking to a friend or personal assistant, in natural language and with a degree of specificity that is unrivaled by online travel booking services. Mezi builds your profile with each use, and applies previous travel preferences to all future conversations and requests, making the most personalized and comprehensive travel concierge service possible. Equipped to handle all aspects of the travel experience, Mezi also makes subsequent interactions like rebooking, canceling and updating itineraries as simple as the initial booking.
