The airline also took out the award for Australasia’s Leading Airport Lounge for the Air New Zealand Lounge at Christchurch International Airport for the third year running.
The awards, now in their 22nd year, recognise travel organisations that are pushing the boundaries of industry excellence and are voted for annually by travel and tourism professionals around the world.
“To win Australasia’s Leading Airline for the seventh year in a row is incredibly exciting. We’re continually looking at ways to enhance the customer experience at all stages of the journey and these awards are testament to that work and to the efforts of our 11,000 staff,” says Air New Zealand General Manager Customer Experience Carrie Hurihanganui.
The awards for the Asia and Australasia region were announced overnight at a ceremony in Hong Kong. All regional winners will compete for the World Travel Awards’ global awards to be announced at a gala ceremony on 12 December in Morocco.
