Tony Tyler, IATA’s Director General and CEO, spoke at the World Passenger Symposium in Hamburg , where he called for cooperation and a working together approach among air travel stakeholders in order to accommodate an expected doubling in passenger demand over the next 20 years. Meeting future passenger expectations will require maintaining the industry’s dedication to safety and security, said Mr. Tyler. Beyond these fundamentals, passengers demand that airlines are environmentally sustainable; and they want their travel experience to be pleasant, efficient and with choice among many options.
