Dubai, UAE: An innovative new online concierge service website for travellers to Dubai and UAE, www.myconcierge.com is now available to help both leisure and business travellers get the best from their stay.
The Dubai-based site bridges the gap between actual and virtual concierge services for those seeking the very best experiences at the most competitive prices. From retail therapy hints to dining out, spas to private yachts, underwater adventures to exploring the desert, hundreds of ideas are featured on the site showing the best things to do in the UAE.
“On the one hand we saw a landscape filled with a glut of travel online websites, Apps and destination based information and on the other we saw a clamour of high-end concierge companies offering membership based services. There was nothing in the middle for the end user that is free to join,”said founder, Rob Nicholas.
“The myconcierge service offers inspiration, information and arrangements. It saves our customers time, avoiding hassle and ensuring value for money.Inspiration is conveyed through beautifully shot video that brings experiences in this part of the world to life so that our users can see them before booking.
“The UAE is our home base and Dubai is the fastest growing tourism market worldwide, much of the experiences here are geared towards the high end of the market, with leisure time revolving around five-star properties where the best restaurants and nightlife can be found. Equally, there are some of the most unique experiences in the world available in the region so we are providing all of this in one easy concierge service,”added Nicholas.
The myconcierge service is headed up by ex-Chief Concierge Ankur Bagga, of Atlantis The Palm Dubai. “If something is not on the site, it doesn't mean that we can't arrange it – we have an 800-CONCIERGE number in the UAE and 24-hour international dial-in, as well as live chat on-site,”says Bagga.“We have relationships with almost every hotel in the UAE and are in direct touch with both mainstream and off-the-beaten track experience providers.”
Very different to sites that market off-the-shelf experiences in an online supermarket myconcierge focuses on delivering bespoke experiences, personal service for everything from engagements and wedding arrangements, to special celebrations, adrenaline-fuelled days and any event that an individual wants to arrange during their stay in the UAE.