JetBlue Airways Corp. today announces the departure of Chief Operating Officer Rob Maruster. President Robin Hayes will oversee operational leadership of the airline following Mr. Maruster’s departure.
“I will personally miss Rob at JetBlue, and wish him continued success in his future endeavors,” said JetBlue CEO Dave Barger. “His leadership through a phase of rapid expansion, overseeing our growth from 32 destinations to our current 85, while simultaneously setting new cultural standards for Customer Service leaves a great legacy.”
Mr. Maruster joined JetBlue in 2005 as Vice President, Operational Planning. In 2006, he was promoted to Senior Vice President, overseeing Airports, and in 2007 his role was expanded again to lead Customer Services. In 2009, Mr. Maruster was named Executive Vice President, Chief Operating Officer.
“My heart will always be with JetBlue and its crewmembers,” Mr. Maruster said. “Over the last nine years, we have earned recognition for world-class customer service, as evidenced by our nine consecutive J.D. Power honors, by focusing on creating a great culture. I know JetBlue’s crewmembers will carry on the great tradition and I have appreciated the opportunity to be part of a great team.”
JetBlue is New York’s Hometown Airline™ and a leading carrier in Boston, Fort Lauderdale/Hollywood, Los Angeles (Long Beach), Orlando and San Juan. JetBlue carries 30 million customers a year to 85 cities in the U.S., Caribbean and Latin America with an average of 825 daily flights. JetBlue was the first U.S. airline to allow customers to use their personal electronic devices throughout all domestic flights. With JetBlue, all seats are assigned, all fares are one-way, and an overnight stay is never required.
