Quality of services is a key ingredient in the rating and ranking of every tourism destination and Reunion Island Tourism (IRT) is no different from the others when it comes to visitors giving their verdict at the end of their stay, whether it be via TripAdvisor or in general via social media.Reunion Island Tourism has, therefore, continued to promote a seal of quality to service providers who after an audit and simple vetting fulfill the criteria and excel in making the stay of their guests one of sheer pleasure.
The criteria to qualify for this recognition is based on several objectives:
- to improve the quality of tourism services;
- to ensure quality service to consumers;
- to distinguish Reunion Island from competing destinations; and
- to strengthen the quality image of Reunion Island for reception, service, and professionalism.
Developed in 1996, the Reunion Quality Tourism (RQT) label gave way to the new label Qualite Tourisme La Reunion (QTIR) in 2013. Today, nearly 113 members carry this brand. These establishments are made known before being subject to regular audits, and they have all signed up for the “quality charter” which Reunion Island Tourism has developed.
Among the twenty new companies are bed&breakfast establishments, hotels, resorts, adventure and diving companies, and even the Golf Club de Bourbon, a sign of the diverse types of activities covered by the quality award scheme. No doubt, this French Indian Ocean island is worth a visit.