TAM
Airlines has extended its mobile check-in service to passengers
travelling from São Paulo’s Guarulhos Airport to European
destinations, including London Heathrow.
The
service, previously only available from Europe to Brazil, guarantees
a fast and safe boarding experience and in addition it avoids the use
of paper boarding passes, which helps contribute to the airline’s
commitment to sustainable practices. The service is available for
both internet-enabled phones and tablets.
TAM’s
mobile check-in is very simple to use: the passenger just needs to an
internet-enabled mobile phone or tablet to access the TAM website
(www.tamairlines.com) where they input the flight date and the
reservation number, or the e-ticket number. An electronic boarding
pass with a bidimensional (2D) bar code is then sent by e-mail or
text message (SMS), or it can be saved directly on to the mobile
phone or tablet through Passbook (an application that has been
developed to store and view boarding passes of different airlines,
and is available for iPhone, iPad and Android platforms).
TAM
customers that want to take advantage of checking-in by mobile phone
or tablet for international flights departing from São Paulo to
London Heathrow and other European destinations, such as Frankfurt,
Madrid, Milan and Paris, must carry out the necessary steps from 72
hours and up to three hours before the scheduled flight departure
time. Only passengers with luggage should check in at the TAM service
counter. This helps to speed up the boarding and check-in procedure.
As
well as being a quick and simple way to check-in, the service also
allows the passenger to choose or change their seats and to enter
their TAM Frequent Flyer card number. It is also possible to check-in
more than one person at the same time, as long as all the passengers
in the group have the same reservation code.
