BARCELONA, SPAIN – RateGain Travel Technologies Limited has announced an exclusive reseller partnership with Aztech Digital to support the expansion of UNO VIVA across Greece and Cyprus. The announcement was made on 8 January 2026 in Barcelona.
Under the
agreement, Aztech Digital will act as the exclusive distributor of UNO VIVA in
both markets. The partnership is intended to extend the reach of the AI-powered
voice solution in destinations characterised by seasonal demand fluctuations
and high service volume, particularly during peak travel periods.
The
collaboration builds on Aztech Digital’s experience in hospitality digital
transformation and its long-standing network of travel technology partners.
According to the companies, the focus is on supporting hotels in managing
voice-based reservations more efficiently while responding to increasing
expectations for immediate and accurate guest interactions.
UNO VIVA,
developed on RateGain’s UNO platform, operates as an AI-driven front-desk voice
agent capable of managing hotel reservations in more than 30 languages, on a
24/7 basis. The solution is designed to integrate with existing CRS, PMS, and
booking engines, enabling deployment across hotel operations.
The system is positioned to automate end-to-end reservation calls, provide real-time rate and availability information through system integrations, and support upselling activities through personalised guest interactions. The companies state that the platform continuously adapts through ongoing interactions.
“Integrating
VIVA into our ecosystem expands the value our clients receive beyond media
activation. This partnership will elevate the standards in tech-enabled
hospitality with smarter, data-driven distribution, stronger direct-booking
performance, and more resilient, margin-focused models. We chose VIVA because
it combines three elements that are central to our long-term direction:
AI-driven intelligence, operational scalability, and a commercially aligned
model that links value creation directly to performance.” said Costis Fronimos, CEO of Aztech
Digital.
“Our
partnership with Aztech Digital marks a significant step in bringing AI-driven
innovation to the hospitality sector in Greece and Cyprus. UNO VIVA empowers
hotels to deliver seamless, 24/7 voice reservations in multiple languages,
ensuring no opportunity is missed, and every guest is served efficiently. This
collaboration reflects our commitment to helping hotels achieve enhanced
operational scalability, improved conversion rates, and sustainable growth by
capturing demand that would otherwise be lost” said Ashish Sikka, Business
Head – UNO Platforms at RateGain.
The
partnership forms part of RateGain’s broader strategy to expand the adoption of
AI-driven solutions within the European hospitality market, with Greece and
Cyprus identified as priority destinations due to their strong tourism activity
and operational seasonality.
Tags: Costis Fronimos, Aztech Digital RateGain Travel Technologies Limited Ashish Sikka, UNO VIVA
