In her new role, Goshow will oversee Sales, Hotel Marketing, Revenue Management, Meetings & Events, Brand, Communications, e-Commerce & Distribution, Digital Marketing, and the Customer Engagement Center. Her remit includes driving top-line revenue performance, strengthening customer relationships, increasing direct bookings and enhancing brand awareness across 27 properties.
“Goshow is a dynamic and highly respected commercial leader with a proven track record of driving growth through innovation, strategic thinking, and customer-centric leadership,” said Alex Tisch, President and Chief Executive Officer of Loews Hotels & Co. “Her depth of experience across sales, marketing, distribution, and revenue strategy, combined with her global perspective, makes her an exceptional addition to our executive team as we continue to build the future of Loews Hotels.”
Goshow brings more than 20 years of experience in the hospitality and travel sectors. Most recently, she served as Chief Commercial Officer at Peregrine Hospitality Group, formerly known as KSL Resorts, where she was responsible for Sales, Revenue Strategy and Marketing.
Previously, she held the position of Chief Marketing Officer at Preferred Hotels & Resorts, now Preferred Travel Group, overseeing global marketing and loyalty initiatives for a portfolio of more than 700 hotels across 80+ countries.
Her career also includes senior leadership roles at Viceroy Hotel Group, Sabre, Jumeirah Hotels & Resorts, Le Méridien and Utell (Pegasus). Earlier in her career, she worked in travel logistics with MSAS before moving into aviation with Virgin Atlantic, where she served as Area Sales Manager. She spent nine years in Dubai with Jumeirah Hotels & Resorts, leading distribution, marketing and business innovation initiatives.
“I’m thrilled to join a remarkably talented team, guided by a culture grounded in the very best of family values, said Goshow. “The thoughtfully unscripted nature of the Loews approach to product and service creates fertile ground for fresh thinking, meaningful innovation, and a distinctive agility, one that allows the business to evolve seamlessly alongside changing consumer expectations.”
Goshow has received multiple industry recognitions, including Skift’s Women Shaping Travel’s Future 2024–25, the Amaze Insights Vision & Leadership Award 2024, Hotel Management’s Most Influential Women in Hospitality 2022, and Top 25 Women Leading Travel & Hospitality 2022.
Her industry involvement has included service as a Trustee for the American Hotel & Lodging Association Foundation, a Board Director for the HSMAI Foundation & Americas Advisory Board, and a Board Member for Alliance Strategies.
Tags: Alex Tisch, Loews Hotels & Co. Kristie Goshow
