International travel can be daunting, and security lines are often time-consuming. With Club Mobay, the moment resort guests step off their plane at Sangster International Airport in Montego Bay, they get a huge dose of warm Jamaican hospitality. They’re greeted as they enter the airport and are escorted to priority lanes that make their immigration and customs process fast and seamless. The VIP professional can also help them complete required travel forms for an entirely stress-free experience.
As part of the service, travelers get help claiming their luggage and then are escorted to a VIP lounge. Here, they sample complimentary sweet and savory snacks and beverages, like rum punch and a Jamaican favorite, Red Stripe beer, from the lounge’s premium bar as they wait for their transportation to the resort.
Sunset at the Palms coordinates car transfers to and from the airport based on the flight itinerary each guest shares prior to their trip. The resort requires flight information 60 days before a stay to incorporate this VIP arrival experience.
And the stress reduction doesn’t end at the airport. Once guests arrive at the Jamaican-owned resort, they’re welcomed by their own Personal Sunset Concierge, who offers a signature welcome drink and sets about ensuring that the guest’s tropical vacation in Negril is seamless. They coordinate room preferences within its 85 treehouse-style bungalows, secure dining reservations, arrange activities and excursions, craft memorable celebrations for special occasions, and make sure guests don’t miss the island’s awe-inspiring sunsets. No detail is overlooked as the resort’s staff strives to create a stress-free Jamaica vacation filled with relaxation at the beach and pool, incredible Caribbean fusion culinary experiences, and cultural immersions in Negril.
Tags: JAMAICA, Sunset at the Palms
