ΔΙΕΘΝΗΣ ΕΛΛΗΝΙΚΗ ΗΛΕΚΤΡΟΝΙΚΗ ΕΦΗΜΕΡΙΔΑ ΠΟΙΚΙΛΗΣ ΥΛΗΣ - ΕΔΡΑ: ΑΘΗΝΑ

Ει βούλει καλώς ακούειν, μάθε καλώς λέγειν, μαθών δε καλώς λέγειν, πειρώ καλώς πράττειν, και ούτω καρπώση το καλώς ακούειν. (Επίκτητος)

(Αν θέλεις να σε επαινούν, μάθε πρώτα να λες καλά λόγια, και αφού μάθεις να λες καλά λόγια, να κάνεις καλές πράξεις, και τότε θα ακούς καλά λόγια για εσένα).

Πέμπτη 21 Νοεμβρίου 2024

VOLOTEA - LEADING EUROPEAN AIRLINE IN RELIABILITY, CIRIUM REPORT


Volotea, the airline connecting small and medium-sized European cities, closed October with excellent operational results. The airline ranked first in Europe for completion factor, achieving a rate of 99.92%, according to Cirium, the leading provider of aviation data analytics. This metric, also known as the completion rate, measures the percentage of flights operated versus those planned, highlighting Volotea's commitment to reliability and adhering to its schedules.

Furthermore, 78% of Volotea's flights in October arrived within 15 minutes of their scheduled time (OTP15), placing the airline eighth among the 10 most punctual carriers in Europe. This performance highlights the coordinated efforts of Volotea's teams and their focus on maintaining operational excellence.

Eduard Diviu, Chief Operating Officer at Volotea, said: “We are very proud to have achieved theleading position in completion factor during October and to rank among the top 10 most punctual airlines in Europe. These achievements reflect our strong commitment to passengers and the dedication of our entire team to providing a reliable and unique travel experience. At Volotea, we work tirelessly to maintain the highest quality standards in our service, ensuring punctual connections and minimizing disruptions. We will continue to prioritize providing our customers with journeys that are safe, comfortable, and on time.”

These efforts also play a key role in building passenger trust and loyalty. So far this year, Volotea’s Net Promoter Score (NPS) stands at 37.3 points, a figure above the industry average, with a recommendation rate of over 90% among the airline's Megavolotea customers. These results highlight Volotea’s commitment to operational reliability and delivering the best possible travel experience. The airline remains focused on exceeding passenger expectations as it continues to strengthen its position in the European market.

Access Cirium's Monthly On-Time Performance Report for October 2024, through the following link:Cirium On-Time Performance Report.


Tags: CiriumEduard DiviuVolotea