SEPTEMBER OTA SURVEY SHOWS EDREAMS PRIME OVERCHARGES OVER THREE TIMES THE PRICE OF BOOKING DIRECT

 

Ryanair today (10 Sept) issued its September OTA Survey which shows that Spanish OTA, eDreams, continues to overcharge its “Prime” Members by over three times the price (€19.49) for a €6 reserved seat booked directly on Transavia. Similarly, eDreams overcharges its “Prime” Members €59 for a 10kg bag which costs €35.90 if booked directly on the Wizz Air website. Even when it comes to air fares, eDreams Prime promises “savings” but overcharges its Prime Members €131 for an easyJet fare which costs just €119 if booked direct on easyJet’s website. 

These latest examples show that eDreams Prime subscription is misleading consumers into paying a yearly fee of €69.99 under the false promise of “savings” even though eDreams are still overcharging their Prime Members when they book flights and other services via eDreams. 

Ryanair’s September OTA Survey exposes other OTAs, such as FRU.PL and Vola.ro, who continue to overcharge unsuspecting consumers with hidden mark ups, which can double the underlying airline price. In the case of FRU.pl they were charging 229 zloty for a 20kg bag, which Ryanair sold for just 113 zloty.

Ryanair is campaigning to protect consumers from the few remaining overcharging OTAs, like eDreams, FRU.pl and Vola.ro, and again calls on EU Govts and consumer authorities to require all OTAs to offer consumers transparent pricing, just like Ryanair’s “Approved OTA” partners now do. Ryanair again calls on Spanish Consumer Affairs Minister, Pablo Bustinduy, to take action to protect Spanish consumers from eDreams’ overcharges as show below.

 

SEPTEMBER OTA OVERCHARGES

	PRODUCT	EDREAMS PRICE	AIRLINE PRICE	OVERCHARGE
Transavia	Res. Seat	€19.49	€6.00	+225%
Wizz Air	10kg Bag	€59.12	€35.90	+65%
easyJet	Flight Fare	€131.00	€118.99	+10%

 

	PRODUCT	OTA PRICE	RYANAIR PRICE	OVERCHARGE
FRU.pl	20kg Bag	229.14zł	113.50zł	+102%
Vola.ro	10kg Bag	€23.49	€18.49	+27%

 

 

Ryanair’s Dara Brady said: 

“Our September OTA survey shows that eDreams continues to overcharge its “Prime” Members by over three times the cost of booking flights and services direct with the airline. European consumers continue to be misled into paying for an eDreams Prime Membership Subscription at an annual cost of €69.99 under the false promise of making “savings”, when our September OTA Survey shows that they are being overcharged by eDreams when booking flights and other services via the eDreams’ website.  

This latest evidence of consumer overcharging is unacceptable. EU Govts and consumer authorities, including Spain’s Consumer Ministry, continue to take zero action while consumers continue to be overcharged/harmed by these eDreams overcharges. We again call on EU Govts and consumer authorities to outlaw these eDreams “Prime” and other OTA overcharges to protect consumers.”

Tags: Dara Brady, Ryanair, OTA Survey