Fraport Greece received recognition in the “2023 Airport Service Quality (ASQ) Awards” for Thessaloniki Airport “Makedonia”. For the second consecutive year, the airport was honoured as one of the leading airports in Europe in the category of those hosting 5 to 15 million passengers annually. Additionally, for the first time, it was acknowledged as one of the top airports in Europe for its exceptional cleanliness.
More specifically, the ASQ Awards, an initiative of the Airports Council International (ACI), highlight the world's best airports, as judged by passengers themselves. The uniqueness of these awards lies in the evaluation process, which directly gathers passenger feedback during their journey, ensuring the most realistic depiction of their experience and satisfaction.
This distinction for Thessaloniki Airport “Makedonia” not only confirms the best practices applied and the high-quality services provided by the airport's fully qualified staff but also contributes to enhancing the visibility of the city of Thessaloniki and Greece as a whole.
Alexander Zinell, CEO of Fraport Greece, stated: The awards that distinguish Thessaloniki Airport “Makedonia” as one of the leading airports in Europe -and indeed from our passengers themselves- fill us with joy and pride for our company, for all our employees and for our partners as well. This distinction gives us a strong impetus to continue our work with even greater empathy, always focusing on the expectations and needs of all our passengers, as they develop over time. Our main goal remains to contribute to the development of Greek tourism and local societies through the sustainable growth of our company. We are committed to providing a safe and unforgettable travel experience to all passengers.
Tags: Alexander Zinell, Fraport Greece, Thessaloniki Airport “Makedonia”
